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Trusted Funeral Care In Cardiff 
- Family Testimonials

At Ivor Thomas Funerals, we pride ourselves on providing compassionate and dignified support to families across Cardiff during their most difficult times. Don’t just take our word for it-read heartfelt testimonials from those who have experienced our care firsthand.

Contact us today to learn how we can support you and your loved ones with respect and understanding.

Family-Run Business

Personal Service

Affordable Prices

What Families Say About Ivor Thomas Funerals

Read genuine testimonials from Cardiff families who entrusted us with the care of their loved ones. Discover how our compassionate support, attention to detail, and dedication to providing dignified services made a difference during their time of need.

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What Families Say About Ivor Thomas Funerals

I cannot praise Mark, Neil and the rest of the team enough. Nothing was too much trouble and always professional but caring at the same time. Thank you for making my Mum’s final journey so beautiful. You did her proud.

Written by: Julie Phillpotts

Via Google on 5th February 

Helpful and kind.

I can’t thank Mark, Neil, David and team enough for the care and compassion they showed me, following the passing of my beloved husband in December 2024. From my initial meeting with Mark, when he talked me through the various aspects of arranging the funeral, he displayed nothing but professionalism, patience and empathy. The funeral itself was perfect – just as my husband would have wanted – simple with no fuss. Sue’s flowers were exquisite, and both Mark and David were so helpful and kind as they guided me through the process on the day, and also the days that followed. I would have no hesitation in recommending Ivor Thomas Funerals to anyone seeking a first class funeral home service in Cardiff.

Written by: Marian Culverwell

Via Google on 30th January 

I would like to express my sincere thanks.

I would like to express my sincere thanks and gratitude to Mark and members of Ivor Thomas team on the way they dealt with the recent funeral of my beloved sister in law They acted with extreme professionalism, care and understanding and very accommodating as we changed our minds a few times, which allowed us time to grieve. The day went on very smoothly and all that Mark said it would be and more
I recommend them without reservation.

Written by: Marie Nava

Via Google on 19th October 

We will never forget your acts of kindness.

We would like to thank you for making such a difficult time so much easier for us. My husband died when we were on holiday abroad and without your guidance, empathy, compassion and attention to detail it all would have been an absolute nightmare.

We will never forget your acts of kindness.

Written by: MJ

Via Google on 9th October 

Nothing was too much trouble.

We can not speak highly enough of the service Mark and the team provided. Arranging a funeral when you are at the lowest point you possibly could be losing a loved one is the hardest thing. But Mark did make it easier for us, he took the time to talk to us to understand how we could personalise the service for our son. Nothing was too much trouble and the professionalism, personal care and compassion shown was outstanding. Thank you.

Written by: Helen Di-Girolamo

Via Google on 31th May

Very Impressed

Big thanks to Mark and his team for their impeccable support through a most difficult time. My sister and I were very impressed by their thoughtful and professional service. I wouldn’t hesitate to recommend Ivor Thomas to anyone.

Written by: Liz Jones

Via Facebook on 10th May

Caring and Professional

I want to say a big thank you to Mark and the team at Ivor Thomas Funerals
It is very sad when you loose someone close to you but the care, compassion and professionalism shown by them all made it much easier.

Everything was clearly explained and nothing was too much trouble.
It made all the difference using a local family run company.

Thank you from the bottom of my heart for all your support.

Written by: Gill7

Via Yell on 26th March

We would just like to say a heartfelt thank you.

We would just like to say a heartfelt thank you for your services and taking care of my Father. Such a wonderful team and very understanding. Would have no hesitation in recommending Ivor Thomas Funerals. Thanks again to you all.

Written by: Lisa Jones

Via Google on 21st March 

Dignified and good communication.

Two things stand out for me: a dignified procession with the coffin, worthy of the royal guard, and we had good communication, even when we needed to clarify something.

Well done!

Written by: Verena L

Via Google on 14th February 

They were excellent.

Mark and his team looked after my stepdad’s funeral arrangements.

They were absolutely excellent throughout.

I cannot recommend this firm highly enough.

Thank you Ivor Thomas.

Written by: Nigel Hughes

Via Google on 5th December 

First class service from Ivor Thomas Funerals.

First class service from Ivor Thomas Funerals. Very supportive from the outset and kept up communication with us all the way through to my mum’s service that went faultlessly.

Would recommend not least for the fact that they were very competitive.

Written by: Mark Forsbrook

Via Google on 9th November 

Amazing

What can I say absolutely amazing this family company are from them picking my Chris up to dropping him off they did everything took so much stress of me and once Chris dropped off to me still asked me if I need anything else to contact them thank you. You all were and still are amazing ❤

Written by: SamanthaH-1976

Via Yell on 25th Aug 

Heartfelt thank you.

A heartfelt thank you to all at Ivor Thomas for making such a difficult time bearable. The professionalism of the whole team, their kindness, patience and understanding were second to none. They listened, guided and supported us through the whole process, ensuring our wonderful mum had the best ‘celebration of life’ that we could have wished for.

Thank you also to Sue for the wonderful flowers.

Written by: Lesley Barker

Via Google on 13th February 

They couldn’t have been more kind

The most wonderful funeral director who was extremely kind to my mum when she was struggling to plan my uncle’s Cardiff funeral from Essex.

They couldn’t have been more kind, helpful, personable, professional (and good humoured). And they went above and beyond for us. Thanks so much.

Written by: Jennyfer Walker

Via Google on 12th September 

Simply amazing.

Mark and his team were simply amazing. Nothing was too much trouble and his patience with our requests and organisation was over and above. They helped us every step along the way including assisting people who were lost on the way to the Crem! The service was exactly as we wanted and was a complete celebration of my dad’s life and exactly as we wanted it to be. We can’t thank him and his team enough.

Written by: Sandi Burnett

Via Google on 29th August 

Call Us Today to Discuss Your Needs and Experience The Ivor Thomas Funerals Difference.

Let Us Provide the Support Your Family Deserves with Our Compassionate and Professional Funeral Services. Contact Us Now for Immediate Assistance and Guidance.

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Contact Us

Heath Funeral Home

81 Rhydhelig Avenue,

Cardiff, CF14 4DB

Llanishen Branch

Office Hours

Heath Funeral Home:

Monday - Friday: 9:00 - 17:30 

Saturday & Sunday: Appointment Only

Llanishen Branch:

Open Monday - Friday - 10:00 - 15:00

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IVOR THOMAS FUNERALS LIMITED, registered as a limited company in England and Wales under company number: 11723359.

Registered Company Address: 81 Rhydhelig Avenue, Cardiff, Caerdydd, Wales, CF14 4DB.

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